Help centre

OurCommons supports strata schemes in New South Wales, Victoria, and Queensland. Each state has its own terminology and legislation — the platform adapts automatically based on your building's jurisdiction.

Pricing is per-building, billed to the strata manager. Committee members and lot owners access the platform at no additional cost. Visit the Strata Managers page for full pricing details.

Yes. All data is stored in Australian-hosted infrastructure with row-level security per building. Users in one building cannot access another building's data, even at the database level. Data is encrypted in transit and at rest.

We offer a free trial for strata managers to onboard their first building. Book a call with us and we'll set you up.

Drop us a note via the contact page. We'll reach out to your strata manager together, or you can share a link so they can explore the platform themselves.

Your data remains yours. On termination, you have 90 days to export all building data before it is removed. We retain records for the statutory minimum period required by the relevant state legislation.