End User Licence Agreement

In this End User Licence:

OurCommons means OurCommons Pty Ltd;

Platform means the OurCommons web application, mobile applications, APIs, software and documentation;

Subscriber means the strata management firm, owners corporation, body corporate or other entity identified as the customer in the Order Form whose subscription gives you access to the Platform;

Authorising Party depends on the access you are given means, for Users who are:

(a) Strata Managers or Building Managers, their employer/management firm; (b) Owners, the Subscriber through which their building is on the Platform (their management firm or, for a self-managed scheme, their owners corporation or body corporate); (c) Owner Agents, the Subscriber through which the Owner you represent has been given access; (d) Marketplace Users, for marketplace access, OurCommons and, where you act for a business onboarded as a vendor to the Platform, that business; and (e) any other User, the Subscriber or other entity that authorised your access.

Subscriber Data means all data, records, communications and content processed through the Platform for a Subscriber and its authorised Users.

Marketplace User means any User who engages with the Platform’s marketplace feature.

Owner Agent means a User who accesses the Platform to manage an Owner’s property on their behalf.

Owner means a User who is recorded on the Platform as a lot owner, committee member or officeholder for a building.

User means anyone interacting with the Platform, including you.

Subject to the Subscriber's current subscription where your access is through a Subscriber, your continuing authorisation by your Authorising Party, and your compliance with this End User Licence and any additional terms you have accepted under the next paragraph, OurCommons grants you a personal, non-exclusive, non-transferable licence, revocable in accordance with clause 6, to access and use the Platform solely for the authorised work for which your Authorising Party has given you access. This licence is for your individual use only. You must not assign, sublicense, share or transfer it, and no ownership or intellectual property rights in the platform, software, design, trade marks or documentation are transferred to you.

Some features, such as the marketplace, may be subject to additional terms. OurCommons will present any additional terms before you first use that feature, and you may use it only if you accept them.

You must not:

• share, loan or disclose your login credentials or allow anyone else to use your account;
• access or use the platform for any strata scheme, body corporate, owners corporation, firm or building for which you have not been authorised by your Authorising Party;
• scrape, crawl, harvest, bulk extract or copy platform data except through authorised export functions within the Platform;
• bypass, disable or interfere with security, access controls, rate limits or usage controls;
• reverse engineer, decompile, disassemble or attempt to derive source code except to the extent such restriction cannot lawfully apply; or
• copy, modify, resell, lease, sublicense, white-label or otherwise commercially exploit the platform.

These restrictions apply during and after your access to the Platform.

You must use the Platform only for lawful strata-management, committee-governance, owner communication, compliance, financial, procurement, marketplace and administrative purposes for which your Authorising Party has authorised you and the Platform intentionally facilitates. You must comply with all applicable laws when using the Platform. You must not yourself use, or facilitate others to use, the Platform to do any of the following (without limitation):

• upload, create, send or store material that is unlawful, fraudulent, misleading, defamatory, abusive, harassing, discriminatory, malicious, infringing or unauthorised;
• impersonate another person, misrepresent your role or authority, or use contact details, records or communications for a purpose for which you lack authority;
• introduce malicious code, interfere with the Platform, evade usage controls, probe security, gain unauthorised access or help another person do so;
• scrape, crawl, harvest or bulk extract data except through an authorised export function;
• use bots, scripts or automated agents to access or operate the Platform, other than through automation features the Platform provides for that purpose (such as CoMo);
• use Platform output as legal, financial, accounting, audit, taxation or professional advice in any circumstances unless those outputs have been expressly endorsed by your qualified, professional advisor(s).

By using the Platform you acknowledge that the Platform’s features can record meetings, produce transcripts and use AI to create summaries, draft minutes and other assistive outputs. When you affirmatively accept this End User Licence at signup or before first access, you give standing express consent to the processing of all data associated with meetings you join through the Platform, subject to the contemporaneous notice and withdrawal controls below.

Before capture starts, the Platform provides a contemporaneous notice that recording, transcription and AI summarisation are active and explains how to withdraw. If a participant has no recorded signup consent, capture must not start for that participant until they make a fresh affirmative choice. An organiser or Subscriber cannot consent for another participant. If a participant joins late without valid consent, capture pauses until consent or a non-recording participation path is resolved.

You may withdraw consent for future capture using the meeting controls or platform features (or cease using the meeting features). Withdrawal stops future capture and triggers the applicable retention and access rules for material already created; it does not necessarily require deletion of a statutory record, material subject to a legal hold, or information already lawfully used.

AI outputs are drafting assistance, may be incomplete or inaccurate, may not be unique, and are not professional advice. Customer content is not used to train OurCommons or provider models unless the Subscriber's authorised signatory separately gives a prior, provider-specific and purpose-specific express opt-in. Ordinary signup, EULA acceptance and feature use are not that training opt-in. The Privacy Policy describes provider processing, overseas disclosures and retention.

Each version of this End User Licence is separately versioned and remains available in the public version history. OurCommons may replace it by giving each affected user at least 30 days' advance notice through an in-app popup and email. The notice identifies the new version, its binding hash, the changes and the date it will take effect. Your continued use of the Platform from the stated effective date constitutes agreement to the revised End User Licence. If you do not agree, you must stop using the Platform before that date. Your disagreement does not by itself terminate the Subscriber's Subscription Agreement.

Your right to access and use the Platform ends immediately when the Subscriber's subscription ends or when your Authorising Party withdraws or changes your authorisation. Where OurCommons authorises your marketplace access, that access ends as provided in the additional terms for the marketplace. OurCommons may also suspend, restrict or close your account where it reasonably believes this is necessary because of a breach of this End User Licence, unlawful use, security risk, non-payment by a Subscriber, or risk of harm to OurCommons, users, a scheme or a third party. OurCommons will act proportionately, give notice where practical, and provide a reasonable opportunity to fix an issue where it can reasonably be cured. It may act immediately where reasonably necessary to address security risk, unlawful activity, serious harm, unauthorised access or misuse of Subscriber Data.

Ending your access does not affect rights, restrictions or obligations that have already accrued, including obligations relating to credentials, confidentiality, unauthorised access, intellectual property, payment or other obligations owed by the Subscriber under the Subscription Agreement, and any provisions that by their nature should continue after access ends. Subscription termination, data export, retention and deletion are governed by the Subscription Agreement and Privacy Policy, not this End User Licence.